FAQs
Are you accepting new clients?Yes, I am accepting a limited number of new individual, couples counseling and coaching clients. While the COVID-19 infection continues to pose risks to my clients and their families, I am offering exclusively telehealth sessions via video and phone.
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How do fees work?
Fees vary depending on the length of your appointment and whether you are seeking individual counseling, couples counseling, an assisted reproduction consultation, or executive coaching. Fifty (50) minutes is the standard appointment duration for individual and couples counseling, but 80-minute sessions are available in certain circumstances. Please allow an hour and 15 minutes for an assisted reproduction consultation. Please call (404) 804-6289 or email jamie@jamiejohnsonpc.com for more information about fees.
Payment Options: Visa, MasterCard, American Express, Discover, Cash, Check
Payment is requested at the conclusion of each appointment.
Payment Options: Visa, MasterCard, American Express, Discover, Cash, Check
Payment is requested at the conclusion of each appointment.
Do you take insurance?
I am considered an "Out of Network" provider, which means that you may file claims with your insurance carrier to obtain reimbursement at the out of network rate. There are a lot of different health plans and mental health coverage options out there, and I recommend that you contact your provider to determine the specific out-of-network benefits your plan offers. Upon request, you will be provided with a form to submit directly to your insurance company for reimbursement or to Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs). My office does not submit any claims on clients' behalf, and payment is appreciated at the time of service.
How do I make an appointment?
Appointments are generally scheduled during business hours on Tuesdays, Wednesdays, Thursdays and Friday mornings. A limited number of early morning appointments are available, usually on Tuesday and Thursdays, and later appointments are usually available on Wednesdays. Weekend appointments are currently not available.
Please allow an hour for your first session. You will be asked to fill out a few brief forms prior to beginning the session (see the "New Client Forms" tab above). Each subsequent counseling session will last approximately 50 minutes.
It is understood that traffic and other variables may affect your arrival time; however, if you arrive late the session will still end at its scheduled time in order to accommodate the client who has an appointment after you.
In order to change or cancel an appointment, please contact the office at least 24 hours before your scheduled time. Late cancellations (less than 24 hours' notice), late arrivals and no-shows are charged the full session fee.
Please allow an hour for your first session. You will be asked to fill out a few brief forms prior to beginning the session (see the "New Client Forms" tab above). Each subsequent counseling session will last approximately 50 minutes.
It is understood that traffic and other variables may affect your arrival time; however, if you arrive late the session will still end at its scheduled time in order to accommodate the client who has an appointment after you.
In order to change or cancel an appointment, please contact the office at least 24 hours before your scheduled time. Late cancellations (less than 24 hours' notice), late arrivals and no-shows are charged the full session fee.
Are the things we talk about confidential?
Confidentiality is the cornerstone of the counseling relationship, and what is discussed in counseling remains confidential with a very few exceptions:
These policies follow the guidelines of the American Counseling Association.
- You inform me of the intent to harm yourself or someone else.
- You inform me of the abuse of a child, elderly person or disabled person.
- You are involved in a court case in which a judge orders the disclosure of records.
- You voluntarily sign a release of information form so that treatment information may be shared with physicians, other mental health practitioners, or family members.
These policies follow the guidelines of the American Counseling Association.
Other Important Info
Technology, Social Media and Contact Between Appointments
Technology and social media have revolutionized the way we communicate, and many people enjoy the benefits of increased access to information about family, friends and business associates. It is of utmost importance to me, however, that I maintain your confidentiality, respect your boundaries, and ascertain that your relationship with me remains therapeutic and professional. I have, therefore, developed the following policies:
Cell phones: Most people have and utilize a cell phone, and I use a cell phone as the primary means of contact for my practice. It is important for you to know that cell phones may not be completely secure and confidential. If this is a problem, please feel free to discuss this with me.
Text Messages: In order to minimize risks to confidentiality, please limit text messages to non-therapeutic content only (for example, "I'm running late for my appointment."). If you need to reach me to change or cancel an appointment, please call or send an email.
Email: I realize that many people are comfortable using email to convey personal information; however, email is not a secure means of communication and may compromise your confidentiality. If you choose to utilize email, please understand that you are agreeing to accept this risk, and it is my policy to use this means of communication strictly for brief topics such as appointment confirmations or changes. Please do not bring up any therapeutic content via email to prevent compromising your confidentiality. You should also know that I am required to keep a copy of all emails as part of your clinical record.
Facebook, LinkedIn, Instagram, Pinterest, Etc: I do not accept requests from any current or former clients on social networking sites such as Facebook, LinkedIn, Instagram, Pinterest, etc. because it may undermine confidentiality.
Cell phones: Most people have and utilize a cell phone, and I use a cell phone as the primary means of contact for my practice. It is important for you to know that cell phones may not be completely secure and confidential. If this is a problem, please feel free to discuss this with me.
Text Messages: In order to minimize risks to confidentiality, please limit text messages to non-therapeutic content only (for example, "I'm running late for my appointment."). If you need to reach me to change or cancel an appointment, please call or send an email.
Email: I realize that many people are comfortable using email to convey personal information; however, email is not a secure means of communication and may compromise your confidentiality. If you choose to utilize email, please understand that you are agreeing to accept this risk, and it is my policy to use this means of communication strictly for brief topics such as appointment confirmations or changes. Please do not bring up any therapeutic content via email to prevent compromising your confidentiality. You should also know that I am required to keep a copy of all emails as part of your clinical record.
Facebook, LinkedIn, Instagram, Pinterest, Etc: I do not accept requests from any current or former clients on social networking sites such as Facebook, LinkedIn, Instagram, Pinterest, etc. because it may undermine confidentiality.
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